Term and Condition

Introduction and Acceptance

By accessing or using this platform, you agree to these Terms & Conditions and acknowledge the related Privacy Policy. If you do not agree, discontinue use immediately.

User Eligibility and Account

  • You must be at least 18 years old (or the age of majority in your region).
  • Account information must be correct and updated; you are responsible for all activities on your account.
  • Keep passwords and credentials secure at all times.

Use of Platform and User Responsibilities

  • Use our services only for lawful purposes; do not upload unlawful, obscene, or malicious material.
  • No malware, bots, or disruptive activities.
  • No infringement on third-party or intellectual property rights.

Intellectual Property

  • All platform content, code, and system outputs are owned by the company.
  • You retain ownership of content you upload, granting the platform a license to process as needed.
  • No modification, distribution, or commercial use of company content unless expressly agreed.

Third-Party Platform Integrations

  1. Types of Data Accessed When users connect their accounts with Partner Platforms (Facebook/Meta, Instagram, Shopee, TikTok, LINE), the platform may access the following data types as authorized by the user
Facebook/Meta & Instagram:
  • Basic profile information: name, user ID, profile picture, email address
  • Page information: list of managed pages, page management permissions
  • Conversation data: Page inbox messages (only as relevant to service delivery)
  • Posts and comments: content published on pages (public_content)
Shopee Open Platform:
  • Store information: shop name, shop ID, store status
  • Product information: product listings, prices, inventory, product images
  • Order information: order details, shipping status, buyer information (only as necessary for order fulfillment)
  • Payment information: payment status (excluding credit card or bank account details)
TikTok Shop Partner:
  • Seller account information: shop name, seller ID, contact information
  • Product information: product listings, categories, prices, inventory
  • Order information: order details, shipping information, order status
  • Customer information: name, shipping address (only for order fulfillment purposes)
LINE (Official Account / Messaging API):
  • Connected LINE Official Account details
  • Message content exchanged between customers and the LINE Official Account (to enable chatbot/automation replies)
  • Basic profile of message senders (display name, userId) as permitted by LINE
  1. Purpose of Data Collection and Processing Data received from Partner Platform integrations will be used solely for

the following purposes:

  • Authentication and Login: Using profile information to create accounts or enable Social Login
  • Store and Product Management: Syncing product data, updating inventory, managing prices across platforms
  • Order Processing: Receiving, processing, and tracking order status
  • Customer Communication: Managing messages and conversations via Chatbot or automation systems
  • Analytics and Reporting: Generating sales reports and order statistics to support business decisions
  • Service Improvement: Developing and enhancing platform features
  • Data will NOT be used for: sale to third parties, unrelated advertising, or any purpose other than those specified above.
  1. User Rights Users have the following rights regarding their personal data:
  • Right to Access: Request to view data the platform holds about them
  • Right to Rectification: Request correction of inaccurate or incomplete data
  • Right to Erasure: Request deletion of personal data from the system
  • Right to Withdraw Consent: Users may withdraw consent for data access at any time by disconnecting Partner Platforms through account settings or contacting support
  • Right to Data Portability: Request to receive data in a portable format
  • Data Deletion Instructions: Users may request data deletion via email: [email protected] or through account settings
  • For Facebook: The platform supports Data Deletion Callback per Meta requirements. When users remove the app from Facebook, data will be deleted within 30 days

  1. Data Retention Period Personal data will be retained only as long as necessary to fulfill the stated purposes Upon account cancellation or consent withdrawal, data will be deleted within 30 days, except where legal requirements mandate retention (e.g., transaction data for tax purposes) Data no longer necessary for service delivery will be deleted or anonymized

  2. PDPA/GDPR Compliance The platform complies with applicable data protection laws, including:

  • Personal Data Protection Act B.E. 2562 (PDPA) for users in Thailand
  • General Data Protection Regulation (GDPR) for users in the European Economic Area (EEA), where applicable
  • Users may contact our Data Protection Officer at: [email protected]
  1. Data Breach Notification In the event of a personal data breach that may affect users’ rights and freedoms:
  • The company will notify affected users as soon as possible, and no later than 72 hours after becoming aware of the incident
  • The company will report to the Personal Data Protection Committee (or relevant supervisory authority) as required by law
  • Notifications will specify the type of data affected, potential impacts, and remedial measures taken
  1. Relationship with Platform Partner Policies Connection and use of any data from Facebook/Meta, Instagram, Shopee, TikTok, or LINE is subject to the terms and policies of each platform:
  1. Full Privacy Policy These provisions form part of the complete Privacy Policy. Users may read full details at: Privacy Policy

Data Privacy and Security

  • All user data is managed according to the published Privacy Policy.
  • Personal data is collected, used, or disclosed only as necessary for service delivery and legal compliance, never shared with third parties without consent or legal grounds.
  • Users may request access, correction, or deletion of their data.

Service Availability and Modification

  • Services and features may be modified or suspended at any time without notice.
  • The company is not liable for losses from such interruptions.

Suspension or Termination

  • The company may suspend or terminate any user account for terms violation or as required by law.
  • Rights and obligations prior to termination survive.

Limitation of Liability and Indemnification

  • Service is provided “as is” and “as available”; company disclaims all indirect or consequential liability.
  • Users agree to compensate for damages resulting from their own violations.

Governing Law and Jurisdiction

  • These terms are governed primarily by Thai law, or the user’s country’s law if specified.
  • Disputes are to be resolved amicably; legal actions fall under courts in Thailand.

Terms Updates

  • The company may revise these Terms at any time; continued use constitutes acceptance of changes.

Contact

  • For questions on these terms, contact [email protected] or other published contact channels.